Privacy Policy

1. Introduction

LateranAI ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proctoring platform and related services (the "Service").

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account registration details (name, email address, institution affiliation)
• Profile information and preferences
• Communications with our support team
• Payment and billing information (processed by third-party providers)

2.2 Information Collected During Proctoring

• Video and audio recordings during exam sessions
• Screen activity and application usage data
• Biometric data used for identity verification (facial recognition, keystroke patterns)
• Browser and device information
• Network and connectivity metadata

2.3 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Usage patterns and interaction data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Verify test-taker identity and monitor exam integrity
• Detect and prevent academic dishonesty using AI analysis
• Generate proctoring reports for authorized institutional administrators
• Process transactions and manage billing
• Send service-related communications and updates
• Comply with legal obligations and enforce our terms
• Conduct research to improve our AI models and detection capabilities

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Educational institutions — exam results, integrity reports, and flagged incidents as part of the proctoring service
• Service providers — trusted third parties who assist in operating our platform (hosting, analytics, payment processing)
• Legal authorities — when required by law, subpoena, or to protect our rights and safety
• Business transfers — in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain proctoring session data for a period determined by the contracting institution, typically no longer than 12 months after the exam date. Account information is retained for as long as your account is active. You may request deletion of your data at any time, subject to our legal and contractual obligations.

6. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, regular security audits, and secure infrastructure. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including standard contractual clauses and compliance with applicable data protection frameworks.

9. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly. Where the Service is used by minors aged 13–18, parental or institutional consent is required.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at [email protected].